Responsible Gambling
Last updated: 2026-04-28
Gambling should be entertainment, not a source of income or a way to solve financial problems. Most people gamble within healthy limits, but for some it becomes harmful. This page exists to help you recognise the signs, use the tools available, and find confidential support if you need it — particularly for players in Canada.
Signs Gambling May Be a Problem
If any of the following sound familiar, it may be time to take a break or seek support:
- Spending more time or money on gambling than you intended.
- Chasing losses by betting larger amounts to recover what you've lost.
- Hiding gambling activity from family, partners, or friends.
- Borrowing money, missing bills, or selling possessions to fund gambling.
- Feeling restless, irritable, or anxious when not gambling.
- Gambling to escape stress, low mood, or other problems.
- Failed attempts to cut back or stop.
- Negative impact on relationships, work, or studies.
Self-Help Tools at the Operator
Most reputable operators, including CoolCat Casino, provide built-in tools you can activate from your account dashboard:
- Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit.
- Loss limits — cap how much you can lose in a given period.
- Wager limits — cap how much you can bet in a given period.
- Session-time limits — get an alert or be logged out after a set duration.
- Time-out (cool-off) — block your account for 24 hours, 7 days, 30 days, or longer.
- Self-exclusion — close your account for 6 months, 1 year, 5 years, or permanently. During self-exclusion you cannot log in, deposit, or receive marketing.
- Reality checks — periodic on-screen reminders of how long you've been playing and how much you've staked.
If you are not sure how to access these tools, contact the operator's 24/7 live chat — they are required to help you set them up.
National Self-Exclusion (Canada)
Most Canadian provinces operate their own self-exclusion programs that cover regulated land-based and online gambling within that province. Examples:
Confidential Help & Helplines (Canada)
- ConnexOntario — 1-866-531-2600 (24/7, free, confidential). connexontario.ca
- GameSense — responsible-gambling resources and live chat. gamesenseontario.ca
- Canadian Centre on Substance Use and Addiction — ccsa.ca
- Gamblers Anonymous Canada — peer support meetings. gamblersanonymous.org
- Provincial helplines: AB 1-866-332-2322 · BC 1-888-795-6111 · MB 1-855-662-7378 · QC 1-800-461-0140 · NS 1-888-347-8888 · NB 1-800-461-1234 · SK 1-800-306-6789 · NL 1-888-899-4357 · PE 1-855-255-4255.
International Support
Tips for Healthy Play
- Decide your budget and time limit before you start.
- Treat any losses as the cost of entertainment.
- Never gamble with money you need for essentials.
- Don't gamble when stressed, depressed, or under the influence of alcohol or drugs.
- Take regular breaks. Set a session timer.
- Balance gambling with other activities, hobbies, and social time.
- Talk openly with someone you trust if you think your gambling is becoming a problem.
18+ (19+ in some Canadian provinces). Gambling can be addictive — please play responsibly.